Everything in AgentlyDesk, in one list

A chat widget for your visitors, a console for your team and the controls that keep both safe. Every item on this page is in the product today.

What your visitors get

A chat that loads fast, looks like your site and never fights your CSS.

A widget that stays out of the way

About 27 KB gzipped and rendered in a Shadow DOM, so your page styles and the chat never clash.
10 looks, then fine-tune

Pick a preset, then adjust corner radius, font, launcher style and launcher text to match your brand.
Business hours and offline form

Outside your hours the chat turns into a form, so a question never goes unanswered.
Proactive messages

Open a conversation on the pages where people usually get stuck, with triggers you define.
Image attachments

Visitors and operators can share screenshots and images inside the conversation.
Transcripts by e-mail

Send the visitor a copy of the conversation from the console. Internal notes are left out.
English and Turkish

The widget speaks English and Turkish; the console is available in both too.

One console for every conversation, on desktop or installed on a phone.

Inbox, history and stats

Live conversations, the full history and simple statistics in one operator console.
Canned replies

Save the answers you type every day and send them in two keystrokes.
Internal notes and @mentions

Leave notes visitors never see and pull a teammate into a conversation.
Chat to ticket

Send a signed-in (verified) visitor's conversation to your ticketing system through a webhook when it needs follow-up.
Installable console

Install the console as an app on desktop or phone and get notified of new chats.
Multi-site workspaces

Run several websites from one workspace, each with its own widget and settings.
Owner, admin and agent roles

Give each person the access they need and nothing more.

Controls you would expect from a tool that sits on every page of your site.

Verified visitor identity

Sign logged-in users with HMAC so an operator knows exactly who they are talking to.
Key rotation with a grace window

Rotate site keys with a 24-hour overlap, or revoke one instantly.
Mandatory two-factor sign-in

Every operator signs in with a second factor. It is not optional.
Audit log

See who changed what in your workspace, and when.
Bans and moderation

Block abusive visitors and keep your team's inbox clean.
Strict tenant isolation

Each workspace's conversations and settings are kept apart from every other.

AgentlyDesk is in early access. Tell us about your site and we will set up your workspace by hand.